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Privacy Policy for ultra138 Accounts

Our Privacy Policy explains how ultra138 collects, uses and protects the details you provide when opening an account, signing in and checking wallet status.

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ultra138 Privacy Policy for ultra138 Accounts
CONTACT YOUR WAY

Privacy Questions Reach Our Account Team

A clear contact route matters when you want to ask about your Privacy Policy rights, correct account details or understand a wallet status record.

Account data request Ask us to confirm the personal details connected with your ultra138 account. Include your verified phone number and the specific record you want to access, correct or remove so we can check the request against your account.
Wallet record question If a DANA, OVO, GoPay or QRIS entry looks unfamiliar, send the transaction date, amount and route shown in your account. We can trace the status without asking you for a wallet PIN or password.
Access support path When sign-in or phone verification stalls, contact us through the account support route and describe your device and browser. We use the session details already recorded to investigate access without requesting unnecessary personal information.
DATA CONTROL ROOM

What We Do With Information

We keep our Privacy Policy practical: each data use should connect to account access, payment matching, security or support.

Account creation

We use the details you enter to create and maintain your account, complete phone verification and connect support requests to the correct profile. Please provide current details so an access or data request can be matched accurately.

Payment matching

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we retain route, reference and status details needed to match a payment. We do not ask for your wallet PIN, banking password or full secret credentials.

Cookies and sessions

Essential cookies can keep your selected language, sign-in state and security checks working. Session records may show when a browser or device attempted access, helping us investigate repeated verification failures without reading unrelated content on your device.

Account security

We use phone verification, sign-in records and device signals to reduce unauthorised account access. If a request looks unusual, we may ask you to confirm account details before changing contact information or discussing a wallet-linked transaction.

Retention choices

We retain personal and transaction records only while they support account administration, security, dispute handling or a legal requirement. A request to delete data may be limited where a record must remain for payment or legal reasons.

Change requests

To request access, correction or deletion, contact our account support path with your verified phone number and the record concerned. We may need extra confirmation before acting, protecting your account from changes requested by another person.

Privacy Policy Questions About ultra138

These Privacy Policy answers address the questions you may have before opening an ultra138 account or contacting us about stored data. We keep the answers focused on account records, device access, cookies, payment references and your request path. If your situation is not covered, send the relevant account details through support and we will explain which policy process applies where local law permits.

The Privacy Policy covers details you submit for an account, phone verification records, device and session information, cookie use, payment references and support messages. It explains why we use each category, how retention works and how you can request access or correction.

We use your phone number to create and verify your account, help you recover access and connect a data request to the right profile. Phone verification can also help us check unusual sign-in activity before changing account or wallet-related details.

No. Our payment records identify the selected route, reference and status needed to match activity with your account. The Privacy Policy does not require your DANA, OVO, GoPay or QRIS PIN, wallet password or banking password.

Yes. Contact account support with your verified phone number, the inaccurate detail and the correction you want. We may ask for an additional account check before changing contact information, so another person cannot alter your profile through a simple message.

Cookies may remember essential settings, sign-in state and security checks, while session records help us understand failed access steps. You can manage cookies through your browser, but limiting essential cookies may affect phone verification or account access.

We keep records for as long as they support account administration, security, payment matching, dispute handling or a legal requirement. Retention depends on the type of record. You can ask support how a specific account or payment record is handled.

Send a request through the account support path with your verified phone number and a clear description, such as access, correction or deletion. We check the request before responding, and some records may remain when payment or legal duties require retention.

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